April 10th, 2019|

When Rob Regner moved to Nanaimo with his wife Jody 18 months ago, the first local product he put in his Kegerator was from Nanaimo’s Wolf Brewing Company. Once the couple discovered the Victoria Road craft brewery, Rob quickly became [...]


April 10th, 2019|

When an email from a senior executive directs employees working in accounting or finance to make wire transfers, payments, or purchases – it pays to ensure that the request is legitimate and not a so-called “CEO scam.” Targeting small businesses [...]

Gender balance in five years

April 10th, 2019|

By HARVEY SCHACHTER – Special to the Globe and Mail In five years, BTS USA achieved 50-per-cent female representation–and it all started with a willingness to change. Five years ago, the female consultants at BTS USA were a woeful 16 [...]

Family Succession Dramas are a Familiar Story

January 24th, 2019|

Belinda Stronach isn’t the first Canadian business scion who has had trouble escaping her father’s shadow. When Frank Stronach, the 86-year-old founder of auto-parts giant Magna International Inc., filed suit against his daughter in October 2018, alleging that she mismanaged [...]

Rising Wages push owners to cover more front line shifts

December 12th, 2018|

Business owners unable to afford wage increases are now taking on more work shifts themselves to keep their businesses operating.  A combination of mandatory minimum wage increases in B.C., Alberta, and Ontario and increasing lease rates for space are hampering [...]

Eating Together Builds Bonds Among Business Teams

July 27th, 2018|

How many times did you eat your lunch alone this week? According to a recent survey, while 68 per cent of working Canadians enjoy eating lunch with their colleagues, two-thirds of us eat lunch alone at least three times during [...]

Civil Suit: Business Sellers Failed to Honour Sale Terms

June 22nd, 2018|

A Nanaimo accounting firm that purchased a Lantzville business filed a civil suit in the Supreme Court of B.C., alleging that the sellers breached a non-competition agreement. The suit also alleges the sellers did not provide the documentation and intellectual [...]

Task Force Launched for Small Business

May 12th, 2018|

The B.C. government is launching a task force aimed at helping small businesses. They want to hear from entrepreneurs so they are holding consultations throughout the province for all types of businesses. It applies to rural and remote communities as [...]

Artificial Intelligence for Customer Service

April 17th, 2018|

Artificial Intelligence is the next wave of the future in customer service. A step up from 1-800 numbers and email, AI can do some wonderful things and many companies have already used its potential. Instead of fixing a problem, AI [...]

Business Owners Are Looking to Fill Jobs

March 6th, 2018|

Business owners are looking to fill positions as Canada’s economy improves and minimum wage increases are established. Some jobs are going vacant and employers are having to increase wages to attract the workforce. Average hourly wages grew 3.3 per cent [...]

Need for Cyberresilience Increases Among Private & Public Sector

March 5th, 2018|

The need for cyberresilience is becoming more important among organizations which are under increased risk from cyberattacks, cyberbreaches and cybercrime. Public and private sector leaders need to give greater attention to safeguarding customer trust to provide increasingly personalized products and services [...]